VoteCast Touch (VCT) was an existing, and failing product in desparate need of help.
The product is a touch screen Voting System interface for the Voting Meeting Member. These people are often resistant to technology, especially when it enters 'their' domain..
While a simple redesign would have sufficed, this was an opportunity to apply a full design process. Consequently, we created a market leading product that continues to impress clients.